Banks have experienced rapid growth due to acquisitions and struggle with seamless integration of new services, systems, and processes. As a result, they have fragmented organizations tasked with delivering complex product offerings supported by incompatible IT platforms. Banks have spent years on efforts to cut costs through outsourcing, consolidation, vendor rationalization, and offshoring only to see these benefits unrealized as a result of the inefficiencies created from these complexities.
- TrueSight Capacity Optimization aligns IT infrastructure resources with service demands, resulting in on-time service delivery and optimized costs.
- BMC Discovery automates asset discovery and dependency mapping, giving IT a view of all enterprise assets and their relationships.
- MyIT supports Smart Office initiatives to curtail facility costs and drive worker productivity.
- MyIT Service Broker helps IT on-board and manage, deliver and track multiple service catalogs in a single service app store. With the average enterprise running 20 different portals, MyIT Service Broker eliminates catalogue sprawl, manages shadow IT, and raises worker productivity.