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Our customer commitment

We continually evaluate the BMC IT Service Management portfolio to ensure we provide the best solutions to meet our customers' needs. BMC has announced that Service Desk Express (SDE) has moved to "Limited Support" and will no longer be supported after December 31, 2017.

While we will not be developing new functionality for SDE or removing the End of Life designation, we will continue to provide limited technical support for the product and may address defects and security issues as defined by the "Product End of Life" section of the BMC Product Support Policy.

What does this mean for you?

Find the right solution for your business

Remedyforce

Remedyforce, une solution basée sur Salesforce App Cloud, offre une gestion complète des services informatiques avec des fonctions sociales, mobiles et collaboratives.

FootPrints Service Core

BMC FootPrints Service Core propose une suite d'outils sur site puissante et conviviale pour automatiser rapidement et facilement l'intégralité du cycle de vie de vos services informatiques et non informatiques.

Rubriques connexes:

Service Desk Software
BMC service desk solutions go beyond basic technical support to increase productivity, enable collaboration, and reduce operating costs.
IT Service Management (ITSM)
BMC delivers a full range of ITSM solutions that enable innovation with streamlined, intelligent service delivery for today's mobile, social, and collaborative business users.